Terms & Conditions
Effective Date: 2025-02-16
Welcome to Lex Packaging ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website (www.lexpackaging.com) and your interactions with us, including requests for quotes and inquiries about our products and services. By accessing or using our website, you agree to comply with these Terms.
1. General Terms
- 1.1 Lex Packaging is a distributor of glass bottles, plastic bottles, and custom packaging, serving customers across North America. Our website provides product information and allows users to request quotes but does not facilitate direct purchases.
- 1.2 These Terms apply to all users of the website, including customers, suppliers, and visitors. If you do not agree to these Terms, you should not use this website.
3. Limitation of Liability
- 3.1 Glass and Plastic Product Disclaimer: Glass and plastic products are inherently fragile and may break, crack, or become damaged due to shipping, handling, or customer use. Lex Packaging is not liable for any injuries, damages, or losses resulting from the use, storage, or transportation of our products.
- 3.2 Packaging Risks: Custom packaging solutions, including printing, labeling, and design, are subject to industry standards. Lex Packaging does not guarantee the suitability of packaging for specific products unless explicitly agreed upon.
- 3.3 No Warranty: All products are sold "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
- 3.4 Indemnification: Customers agree to indemnify and hold Lex Packaging harmless from any claims, damages, or liabilities arising from the use of our products, including but not limited to personal injury, property damage, or third-party claims.
4. Order Process and Payment
- 4.1 Orders are finalized upon mutual agreement and confirmation via email or formal documentation.
- 4.2 Payment terms will be specified in the final agreement. Failure to comply with payment terms may result in order cancellation or legal action.
5. Shipping and Delivery
- 5.1 Shipping arrangements, including carriers and costs, will be discussed at the time of order confirmation.
- 5.2 Lex Packaging is not responsible for delays, losses, or damages that occur during shipping. Customers must inspect shipments upon arrival and report any issues within 48 hours.
6. Returns and Refunds
- 6.1 All sales are final. Returns or exchanges are only accepted in cases of manufacturer defects or incorrect orders, provided that the issue is reported within 7 days of delivery.
- 6.2 Custom packaging orders are non-refundable unless there is a defect attributable to Lex Packaging.
7. Compliance with Laws
- 7.1 Lex Packaging operates under the laws of the province of Quebec and Canada. By using this website and purchasing our products, you agree to comply with all applicable laws and regulations, including safety and environmental regulations concerning plastic and glass packaging.
- 7.2 Customers are responsible for ensuring that the packaging they purchase complies with all local, provincial, state, and federal laws applicable in their jurisdiction.
8. Intellectual Property
- 8.1 All website content, including text, images, logos, and designs, is the property of Lex Packaging and may not be copied, distributed, or used without our prior written consent.
- 8.2 Unauthorized use of our trademarks or copyrighted materials is strictly prohibited.
9. Privacy Policy
- 9.1 By using our website, you acknowledge that you have read and understood our Privacy Policy, which governs how we collect, use, and protect your personal information.
- 9.2 We do not sell or share customer information with third parties except as necessary to fulfill orders or comply with legal requirements.
10. Dispute Resolution
- 10.1 Any disputes arising from these Terms or related to our products and services will be resolved in accordance with the laws of the province of Quebec, Canada.
- 10.2 Any legal claims must be filed in a court located in Montreal, Quebec.
- 10.3 We encourage customers to contact us first to resolve any issues amicably before pursuing legal action.
11. Changes to Terms and Conditions
- 11.1 Lex Packaging reserves the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the website after such updates constitutes acceptance of the revised Terms.
